An AI patient engagement platform your practice owns — not another subscription.
Dental Concierge is a fully customized AI patient engagement platform designed specifically for your practice. Unlike subscription-based AI receptionist platforms, it is implemented as a business asset that your organization owns.
Scroll through everything that’s included, then check the boxes next to the Professional and Enterprise modules you’d like us to scope for your practice. When you click Accept, your selections and questions come straight to us — and we’ll prepare a customized implementation plan and investment proposal tailored to your practice.
After implementation, your practice is responsible only for the third-party operating services required to run the solution — telephony, AI usage, SMS, email delivery, hosting, or payment processing. There are no recurring Dental Concierge licensing fees, and as your practice grows, additional capabilities can be added without replacing your original investment.
Eight core capabilities come standard. No add-on pricing, no tiers — this is the foundation every Dental Concierge is built on.
Available 24/7 to professionally answer inbound calls, handle common patient questions — hours, directions, services, new patient info, insurance participation — take messages, transfer calls by office rules, escalate urgent situations, and capture after-hours inquiries with consistent, approved responses. Always clearly identifies itself as an AI assistant.
Real-time availability with schedule, reschedule, and cancel flows plus confirmations, reminders, scheduling rules, and provider calendars. Integrates with Google Calendar, Microsoft Outlook, and Microsoft 365. Direct dental PMS integration is available as a Professional Module below.
Proactive AI voice calls, SMS, and email for appointment reminders, confirmations, cancellations, reschedule requests, office closure and weather notifications, and follow-up reminders. Patients can confirm, cancel, or reschedule on any supported channel.
New patients begin registration before arriving: demographics, contact and emergency information, communication preferences, intake questionnaires, new patient forms, pre-appointment instructions, and staff notifications for incomplete information.
Collects carrier, subscriber, member ID, and group number; requests insurance card images; identifies missing information and routes it to office staff. Collected — not electronically verified — in the Foundation Edition (see Automated Eligibility below).
Natural conversations in multiple supported languages with automatic language detection, preferred language selection, and language preference tracking — across voice, SMS, email, and website. Supported languages vary by selected AI providers.
The same AI Concierge deployed on your website. Patients can ask questions, learn about services, request or schedule appointments, begin intake, and get assistance. Phone and website conversations share the same approved knowledge base.
Immediate visibility into patient engagement and front desk activity: call, SMS, and email volumes, peak times, transfer and after-hours activity; appointment requests and reminder responses; searchable transcripts with AI summaries; and intake completion tracking.
AI configuration, knowledge base creation, conversation design, calendar integration, voice and website implementation, administrative and reporting dashboards, testing, staff training, go-live assistance, and documentation. When it’s done, it’s yours.
Expand the platform as your practice grows. Check any module you’d like us to scope — instead of fixed pricing, selected modules are marked for custom scope and we’ll price them for your specific systems and workflows.
Interactive — Tap to SelectDirect integration with supported dental PMS platforms — Dentrix, Open Dental, Eaglesoft, Curve Dental, Denticon, and more.
A lifelike AI representative on your website, patient portal, or kiosk. One AI, one knowledge base, multiple engagement channels.
Extend beyond collection to electronic verification.
Let patients pay balances, deposits, and consultation fees or purchase membership plans through secure payment links with confirmations. Supports leading payment providers.
✓ Selected for Custom ScopeProactively reconnect with patients across AI voice, SMS, and email — with campaign reporting included.
AI-generated business intelligence from your patient conversations.
Available for multi-location practices, DSOs, and franchise groups. Select any that apply to your organization.
Interactive — Tap to SelectDental Concierge is designed as a long-term AI platform rather than a single-purpose receptionist.
Location-specific scheduling, office-specific routing, shared administration, individual office analytics, and consolidated reporting across every office you operate.
Scale across multiple practices, regional organizations, and specialty dental groups. Each location maintains its own schedules, providers, services, and workflows while sharing a common AI platform.
The same platform adapts to affiliated healthcare organizations and complementary businesses — orthodontics, oral surgery, pediatric dentistry, periodontics, endodontics, cosmetic dentistry, ophthalmology, dermatology, physical therapy, med spas, and wellness organizations. Your investment creates a reusable AI foundation.
Dental Concierge does not require a recurring software license — but many organizations choose ongoing support, on either a maintenance agreement or a Time & Materials basis.
Knowledge base updates, prompt optimization, AI tuning, and workflow enhancements as your practice evolves.
Integration support, vendor API updates, and additional automations as your systems change.
New feature development, staff training, Time & Materials consulting, and strategic AI advisory.
Here’s everything you’ve selected. Add any questions or comments, then click Accept — we’ll follow up with a customized implementation plan and investment proposal.